Shipping Information

Shipping Information

Delivery Locations – Pan India, covering approx all 32,000 PIN Codes in India

Abroad Locations – Covering 206 countries (starting soon)

We currently deliver pan-India through multiple parcel delivery services providers. In case a location is not covered by private courier service, we usually send the goods through Indian Speed Post, subject to feasibility and delivery charges.

We deliver even a Single bottle anywhere. We normally dispatch orders within 3 working days from date of order (subject to availability of all medicines in our warehouse, else may take a few more days to arrange) and it can take up to 10-15 Working Days from the time of dispatch to deliver a consignment, through Courier as per their normal delivery period depending on the delivery address and distance from Delhi.

You will receive automated SMS / email on next day of dispatch of the parcel with courier docket particulars and tracking options. There is no pickup or delivery of your order by courier services on Sunday and Holidays.

Speed Post users are requested to please be patient with the deliveries as for remote locations this is the best option available, and may take up to 30-35 days to deliver.

Order Tracking websites-
You can track your order on your order page as well as on our tracking website also.
Medicines Mall Order Tracking –

Or you can use courier companies website to track your order,
Speed Post –
OnlineXpress –
JetexServices –
Gati –,
The Professional –
Bluedart –

Shipping Charges Policy

Medicines Mall™ shipping charges starts from INR 25/- (Rupees Twenty Five) per 500 gm (cumulated to the approx weight of the products and packaging materials) per order for the delivery of the product, based on the delivery location/distance from Delhi, India.

In case of order Return of a product by the customer, the customer will be required to deliver the Returned product in the original manufacturer’s packaging to the sellers’ address as informed by Medicines Mall™. In this case, Medicines Mall™ shall pay up to Rs.50/- per delivery to the customer on presentation of the courier receipt, irrespective of the actual delivery charges borne by the customer or Medicines Mall™ may provide reverse pickup via its courier partners, subject to availability of reverse pickup service to the delivered PIN Code.

In case of cancellation and refund of such orders, we will refund the entire shipping amount charged for that particular order.