Customer cancellation:
The customer can cancel the order for the product until Medicines Mall™ pack it. Orders once packed cannot be canceled.

Medicines Mall™ cancellation:
There may be certain orders that Medicines Mall™ partners are unable to accept and service and those may need to be canceled. Some situations that may result in your order being canceled include, out of stock / non-availability of the product or quantities ordered by you or inaccuracies or errors in pricing information specified by our partners.